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The Culture Model: Creating High-Performance Work Environments with Gap Cognition
A strong workplace culture drives performance, innovation, and talent retention. The Gap Cognition Culture Model identifies eight key contri

Michelle de Villiers
Mar 143 min read
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🔍 Beyond the Job Description: The 4 Pillars of Performance Management That Build Culture
In today’s evolving workplace, performance management must go beyond numbers and annual reviews. This blog explores a practical, culture-aligned framework built around four key performance areas: Teamwork & Collaboration, Training & Development, Job Expectations, and Workload & Time Management. Learn how these pillars can bring clarity, drive accountability, and create a supportive environment where employees thrive — not just perform.

Michelle de Villiers
3 days ago3 min read
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🚀 AI Tools Every Small Business Owner Should Be Using in 2025
In 2025, running a small business doesn’t mean doing everything yourself. With the right AI tools, you can automate your workflows, streamline client communication, and create polished, on-brand content without hiring a team. In this blog, discover five essential AI tools — ChatGPT, Zapier, Read.ai, Canva, and Wix — that will save you time, boost productivity, and help you scale smarter. Whether you need proposals, automated emails, meeting notes, or branded designs, this too

Michelle de Villiers
Apr 304 min read
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